Zig Ziglar: The Salesman Who Sold Hope
Zig Ziglar was a renowned American author, salesman, and motivational speaker who transformed the field of sales with his emphasis on integrity, service, and personal development. His philosophy centered on the belief that helping others achieve their goals is the key to personal success. Ziglar's teachings continue to inspire sales professionals worldwide, emphasizing the importance of a positive attitude and ethical practices. As he famously said, "You can have everything in life you want if you will just help enough other people get what they want."
Mary Kay Ash – The Woman Who Empowered Millions Through Sales
Mary Kay Ash turned rejection into a revolution, building one of the most successful sales organizations in the world by focusing on recognition, belief, and the power of human connection. Her methods — making clients feel important, celebrating team wins, and selling with empathy — are timeless principles that apply directly to media sales and advertising. In a world where agencies and media reps fight for attention, her model reminds us that value isn’t just in the product — it’s in how we serve, listen, and lead. Mary Kay didn’t just teach people to sell — she taught them to believe, and that’s what built a billion-dollar brand.
How Old-School Leadership Is Killing Innovation Faster Than You Think
Traditional leadership approaches are destroying innovation potential at an alarming rate, with 76% of employees reporting their best ideas die in bureaucratic approval processes. In my two decades coaching Fortune 500 executives, I’ve witnessed how outdated leadership practices consistently undermine creative potential and organizational growth. Read More
7 Signs Your Leadership Style Is Driving Away Your Best Employees
The greatest threat to your organization’s success isn’t your competition—it’s your leadership style driving top talent out the door. In my work coaching senior executives, I’ve documented a concerning pattern: leaders often remain blind to the behaviors that prompt their most valuable employees to quietly plan their exits. Read More
Mastering Chess Strategy and Sales Conversations: How Openings Win in Both Games
In the seventh grade, I learned to play chess. When I got to high school, I came across a book called Bobby Fischer Teaches Chess, and decided to study it. It was unusual. It gave you a chess puzzle to solve. To see how you did, you had to turn the book upside down to read Fischer’s notes and recommended strategy. I played all summer and got better and better, beating my freshman peers easily. The seniors, however, were able to beat any and all freshmen. Read More
We’re Doing Everything Right, But Nothing’s Working!
Scratching my head at these and similar statements, I wonder, “If you are doing everything right, then it should be working! That’s how designing and executing your GTM/selling strategies work! If it isn’t producing the desired outcome, then there is something flawed in the design or in what you are doing!” Read More
Mastering Body Language in Media Sales: Advanced Techniques for Experienced Professionals
In media sales, your ability to build relationships, influence decision-makers, and close deals depends as much on how you communicate as what you say. While seasoned sales professionals understand the fundamentals of body language—eye contact, posture, and mirroring—true mastery involves recognizing the subtle cues that reveal client intent, controlling your own nonverbal signals, and using advanced techniques to create trust and urgency. Read More
Questions/Answers, Engaging Customers In Verbal Ping-Pong
I listen to a lot of sales calls. Recordings of client sellers in calls/meetings. Sometimes webcasts where someone is talking about call strategies and going through role plays. This week, it was on creating urgency with questions. So much of it begins to look like a game of pint pong. Read More
Flood Your Pipeline: Why Your Lead Generation B2B Sucks (And How to Fix It)
Sitting there, sipping on your fourth coffee, staring at your CRM like it’s about to magically sprout leads. Hitting refresh on your inbox like the sales gods are about to drop a golden opportunity straight into your lap. Your pipeline? Drier than a gas station turkey sandwich. Your sales team? One bad month away from collective burnout. Your boss? Asking why leads aren’t flowing in like the Nile while you try not to throw your laptop out the window. Read More
What is Benefit Selling in Traditional Media Advertising?
Benefit selling is a sales approach that emphasizes the results and value of a product or service. Rather than focusing on what an ad space is—such as a 30-second TV spot or a full-page magazine ad—it focuses on what it does for the client, like boosting brand recognition, increasing foot traffic, or generating leads. Read More
Information Asymmetry…
Information Asymmetry has been a powerful tool in buying/selling almost from when Eve convinced Adam to take a bite of an apple. Centuries ago, Francis Bacon said, “Knowledge is power.” We’ve always tended to wield that knowledge as a weapon, creating advantage to us. Information asymmetry occurs where one party has a disproportionate informational or material knowledge advantage over the other party. Read More
Creating Customers For Life…
No, this isn’t a post on the importance of retention/renewal/expansion, though the underlying principles can impact retention/renewal/expansion. It’s a very different focus on our customers, what they mean to us and what we mean to them. This came up in a discussion, someone was asking about Partners In EXCELLENCE, our GTM process, and our strategies. I mentioned, offhandedly, that we have a principle underlying everything we do. I said, “We are driven by creating customers for life!” Read More
How Lack of Research and Confidence Undermine Your Cold Calling Success
Are your cold calls falling flat because you’re making simple mistakes? The salesperson called me, but I couldn’t talk at that moment. I was busy focused on something and was unwilling to stop, although I usually take cold calls. If you make cold calls, you should take them because you may learn from different approaches. Read More
Cold Calling: What It Is & How to Do It Right
As a B2B SaaS content strategist, I‘ve found myself on the receiving end of countless cold calls, especially after signing up for industry reports. It’s always a strange experience that keeps surprising me. Just last week, after downloading a marketing automation whitepaper, my phone lit up with calls from eager software representatives. Read More
Mastering the Sales Cycle: Beyond Cold Calling for B2B Success
There is way too much on cold calling. On any day, you can find all kinds of self-proclaimed experts publishing posts about cold calling. Occasionally, you will find these experts arguing over the best way to make a cold call. One expert will focus on how you introduce yourself, while another will claim that they can improve your chances of a conversation and acquiring a first meeting. It is rare to see the cold call expert offer anything important outside of their chosen area of focus. Read More