Too many sales reps are dull in their sales conversation. You can blame this on onboarding processes that gaslight reps into believing that their company and solution are the most important things. This establishes parity with competitors, meaning one salesperson is no better than another. Instead of being average and turning yourself into a commodity, aim to be a more dynamic, engaging salesperson.

One of the biggest mistakes that salespeople make is leading with their product. To understand why, you need to be aware of the four levels of value. We talk about four levels of value creation. Each level contains the ones lower levels, and transcends them to create even greater value. As you move up through the levels, you are a better salesperson and can better meet your clients’ needs. Once you reach level 4, you can differentiate yourself, gaining the ultimate competitive advantage.

Our presentations to our clients should be DIALOGUES not MONOLOGUES. Far too often, we ask for money by spouting all we know about our stations and our advertising in general. We talk about us, us, us instead of them, them, them. Turning monologues into dialogues is not difficult. We can begin the path to “Yes” by getting small agreements throughout our presentation. We get these “mini-contracts” by using “check-in” questions. Here are some examples: