How to Facilitate – As Opposed to Dominate – Your Meetings
One of the most common traps leaders fall into is to dominate, not facilitate. It shows up in meetings. It rears its head when a team is faced with a complicated calamity. And we often see it when assessing the merits of an innovation. This dynamic can even be present when leaders and their direct reports have one-on-one meetings. Why is this pernicious problem so prevalent? I think it mainly comes from common myths and outdated mental models we’ve assimilated about leadership.
Be Clear and Consistent When a Crisis Hits
Some leaders tend to minimize or sugarcoat the truth during a crisis because they don’t want their employees or customers to worry or too stressed out to function. During a crisis, it’s often necessary for your business to continue to operating, even if on a limited basis. It is also possible, in fact, probable that you are operating with incomplete or conflicting information. “However, the worst thing you can do is deny, deceive, or deflect — this opens the door to rumors and distractions.
How Culture Can be a Competitive Advantage
Leaders around the world understand the value of a strong culture. My team’s research for my forthcoming book, Culture Rules, confirms this. We talked to, or surveyed, more than 6,000 leaders and frontline associates from 10 countries about the topic of organizational culture and 72% indicated that culture is the most important driver of performance. We also asked leaders to rank their priorities — creating and maintaining culture ranked 12th. This article is not about why this gap exists; it is about how to close it.
Four Things Sales Teams Can Do to Recession-Proof Their Revenue.
Will 2023 be a boom year or a bust for your cluster or company? Based on its work with 500 local media company clients, technology and digital advertising services company AdCellerant suggests these four things to keep your local media business ahead of a recession. Chief Revenue Officer Melissa Sheehan and VP of New Business Development Ben Bouslog presented these suggestions during the recent Borrell Miami conference.
ChatGPT Launch and Managing Contradictions: Why We Need Ambidextrous Leaders
What the launch of ChatGPT can teach executives about leading in disruptive times. Measured in numbers, ChatGPT has no rival (yet): The chatbot became the fastest growing consumer app in history only two months after its launch, chalking up 100 million monthly active users in January 2023.
5 Characteristics of High-Performance Organizations
Performance is the conversation of the moment. Some leaders are concerned if remote and hybrid workers are getting their work done. The changes to how work gets done in the last several years have also made us question the performance metrics we’re using to gauge success. These are conversations we should have but aren’t the only levers of performance.
The 4 R’s of Making Good Decisions
In many ways, decision-making is the quintessential job of a leader. It is also the biggest driver of performance in business and in life. Researchers estimate we make nearly 35,000 decisions each day. Therefore, it’s critical that leaders embrace a decision-making process that reliably results in wise decisions.
A Sales Manager Tells You How to Succeed When Selling with Your Boss
“I like to point out strengths that my coworker brings to the table as part of the introduction to build confidence and credibility right away.” Have you taken your boss on a sales call recently? You could build two relationships simultaneously—one with your manager and a better one with the client. The more trust between you and the manager, the more opportunities may come your way. And your client may be impressed with the expert “team” you put in front of them to solve their problems.
3 Things Every Sales Manager Must Do to Become a Sales Leader
As a former sales manager and c-suite executive leader, and now working alongside sales managers to help them grow their teams, I know that a sales management career can really make an impact. Sales managers are your frontline leaders. They work with their teams to focus on goals and objectives for the organization. Sales managers direct expectations, show people and instruct people in ways to achieve the company goals. Being a sales manager is extremely trackable and measurable.
The Best Sales Managers Have this Curious Trait
As a sales manager, I appreciated the value of curiosity in building relationships with prospects and coaching my team. Curiosity is an essential aspect of human nature that drives us to explore, learn, and grow. Whether seeking knowledge about the world around us or trying to understand other people’s thoughts and emotions, curiosity plays a vital role in our personal and professional development.
What’s Holding You Back in Your Leadership Development?
As a leader, it’s important to constantly work on your development and growth in order to effectively guide and inspire your team. However, there may be certain behaviors or habits that are holding you back from reaching your full potential and you might not even be aware of it. Here are few common things that can hinder your leadership development:
Navigate Workplace Conflict: 3 Powerful Phrases to Foster Better Connection
Recognize the Humanity in Others as You Navigate Workplace Conflict To effectively navigate workplace conflict, prioritize connecting with the human at the center of it all. Begin by acknowledging the situation and expressing your optimism about finding a resolution collaboratively.
The Sales Leader’s First Decision
When you are building a sales force or a sales team, you will hire people that have been trained by other sales organizations. The range of different sales training will go from no training to a one-day sales training to a professional level of training that included a development plan and coaching. One of the challenges of achieving your sales goals is the variation of competencies and skills across your sales force.
Leading an Innovative Team
Creativity and innovation are crucial for driving growth and staying competitive in today’s rapidly evolving world. Most people would say that’s true especially for companies that manufacture products. But it’s true for all organizations; for profit companies, nonprofit organizations and government entities.
Why Every Employee in Your Company Should Have Communication Training
Whether you are a seasoned executive or simply starting your professional journey, investing in communication training is an investment in yourself that will pay dividends throughout your career. Embrace the power of effective communication and watch as your professional opportunities flourish.