In the competitive world of media sales, the ability to negotiate effectively is one of the most critical skills for success. Media sales professionals often face high-stakes scenarios where they need to balance meeting client needs, achieving revenue goals, and maintaining long-term relationships. Negotiation, in this context, is both an art and a science—one that can make the difference between closing a transformative deal and losing out to a competitor.

As a sales manager, it’s crucial to avoid common pitfalls that can negatively impact team performance. Here’s how to navigate ten key mistakes: Assuming Everyone Works Like You: Establish clear KPIs to guide different working styles. Hiring Based Solely on Experience: Prioritize performance over experience. Delaying Firings: Act quickly when someone isn’t performing. Failing to Identify Bad Reps: Remove toxic or unproductive reps promptly. Relying on Activity over Results: Focus on outcomes, not just activity. Allowing Low Win Rates: Coach reps, but don’t tolerate chronic underperformance.

As a former sales manager and c-suite executive leader, and now working alongside sales managers to help them grow their teams, I know that a sales management career can really make an impact. Sales managers are your frontline leaders. They work with their teams to focus on goals and objectives for the organization. Sales managers direct expectations, show people and instruct people in ways to achieve the company goals. Being a sales manager is extremely trackable and measurable.

Follow Sarah, a fictional seasoned local media sales rep, as she explores how AI can help her work smarter and sell more effectively. Through tools like Mailchimp, HubSpot, and Drift, she automates routine tasks, prioritizes high-value leads, and personalizes her outreach. AI also helps her optimize ad performance, manage social media, and generate compelling proposals—freeing up time for strategic selling. Sarah’s journey illustrates how any sales rep can start small with AI, build confidence, and gain a competitive edge in today’s fast-paced media landscape.

We work for decades, yet for most of us, there are a handful of moments in time that define the course of our leadership career. Unfortunately, these moments — opportunities or crises — don’t come with a caption suggesting, “Hey, pay attention and embrace this mess because it’s going to turn out to be important to you.” For individuals who choose to lead, it pays to see the signposts. Here are three significant moments in the career of everyone who leads that merit your complete engagement.

Weekly Newsletter March 16, 2026

Digital Media and Technology, Industry Press Highlights

Even when this CEO didn’t hit all of his objectives, keeping a “go big” mentality helped him get closer to where he wanted to be. It might sound elementary, but our anecdotal evidence shows that companies actively setting big goals typically leads to business growth and sustainability.

In a rapidly evolving sales landscape, the question remains: Will AI replace human relationships, or will human interaction continue to dominate? We are racing toward a critical decision about technology and human interaction, one that could create a divide between technologists and those who prefer human engagement. It has been said that GPT was released to acclimate us to artificial intelligence.

Imagine you are tapped on the shoulder to lead an upcoming training program for a cohort of soon-to-be first-time managers in your organization. You’re probably flattered, excited and just a bit nervous. While you’ve been successful as a manager, it’s daunting to think about how you will translate your experiences into lessons these new managers can learn from and apply.

Kick off the week strong with these must-run co-op campaigns your customers will be excited to promote!

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• Subaru Spring Service Event! — Keep vehicles running smoothly with seasonal service specials designed for the road ahead.
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• Vermeer’s Biggest Cash Back Deals of the Season! — Power through tough jobs with major cash-back offers on reliable Vermeer equipment.
• Volkswagen Driver Days! — Celebrate the joy of driving with limited-time offers on Volkswagen vehicles.
• Whirlpool Spring Savings! — Refresh the home with great deals on dependable Whirlpool appliances.
• Can-Am Yellow Tag Event! — Get ready for adventure with bold savings on Can-Am off-road vehicles.

Podcast advertising continues to outperform expectations, with Nielsen data showing strong lifts in brand awareness, purchase intent, and consumer engagement across nearly 2,000 case studies. Host-read ads are especially effective, with listeners rating podcast hosts as likeable, credible, and relatable—making brand endorsements feel authentic and trustworthy. The medium commands 19% of daily ad-supported audio time among U.S. adults, with even higher engagement among younger and Hispanic audiences. Local media companies, sales reps, and ad agencies can capitalize on this trend by launching community-focused podcasts and offering host-read ad packages to regional advertisers. As podcasting grows, it offers local professionals a powerful new channel for storytelling, brand building, and audience connection.

Sales managers and reps face immense pressure to deliver results—understanding how to operate within your Overton window could be the key to career survival. I am not typically drawn to political discussions. In my experience, politics can often lead to negativity and unnecessary stress. The last time I watched political news shows, it was during the Clinton administration. Instead of television news, I prefer reading The Economist or other well-regarded publications that focus on insights rather than divisive opinions. I have a theory that we often get the leaders we need at a particular time rather than the ones we necessarily want.

Gen Z is reshaping how news is consumed, with 40% getting most of their information from TikTok or X. Influencers like Kelsey Russell, known as The Print Princess, are turning print stories into personality-driven videos that resonate with younger audiences. This trend reflects a deeper need for cohesive narratives in a fragmented media landscape and offers local media sales teams a unique opportunity: integrate TikTok strategies to connect advertisers with Gen Z. Practical steps include turning newsroom talent into creators, partnering with influencers for behind-the-scenes content, and bundling TikTok with traditional media to deliver authenticity and measurable ROI. The Media Audit provides the data to target fast-growing categories and position radio as a relevant solution in this evolving market.

The NRF’s 2026 retail forecast points to continued consumer spending growth, but the gains are expected to be uneven, with higher-income households driving much of the increase. For local media sales reps and agency professionals, that means the opportunity is not simply to sell more advertising, but to show retailers how radio, TV, print, outdoor and digital can work together to reduce hesitation and move consumers toward action. In a year where retail growth looks real but selective, the most effective media sellers will be the ones who connect media choices to timing, geography, trust and measurable business outcomes.