Dec 1, 2024 | Media, Retail, Advertising and the Economy, Industry Press Highlights Black Friday 2024 highlighted the shifting dynamics of consumer behavior, with online shopping.

Executive Summary A study by Critical Mass Insights reveals that radio listeners are significantly more likely to engage with social media ads for products they’ve heard advertised on the radio. The survey, conducted among 1,000 U.S. consumers aged 18-64, found that 55% of listeners are more likely to click on social media ads after hearing a radio ad, with this likelihood rising to 64% among adults aged 25-44. Additionally, 72% of consumers are more likely to notice social media ads for products they’ve heard about on the radio, and 7 in 10 are more likely to read and try new products advertised on social media after hearing about them on the radio. This study highlights the powerful synergy between legacy media, specifically radio advertising and social media engagement, making it a valuable strategy for local media outlets.

As much media coverage and hype e-commerce receives, its 2013 revenue total of $262.3 billion was still only 5.8 percent of total US retail sales, which was $4.533 trillion. Although e-commerce sales will increase 87 percent from 2013 to 2018, it will account for just less than 9 percent of all US retail sales, forecasted to reach $5.552 trillion.

Change is the one universal constant most challenging for humans. Our adaptability, however, allows us to change, although many resist. Typically, those who adjust to change in their personal and professional lives are more successful. Until recently, B2B sales seemed to be locked into a decades-old, legacy process. Many companies and sales teams have yet to embrace fully the new era of B2B sales, but they are courting disaster if they don’t do so quickly.

Barry Diller is a transformative figure in media, known for pioneering innovations like the made-for-TV movie, launching the Fox Network, and building digital empires through IAC and Expedia. His career exemplifies bold risk-taking, strategic foresight, and a deep understanding of audience behavior. Diller’s leadership style—curious, decisive, and empowering—has influenced generations of media professionals. For ad agencies and media sales AEs, his journey offers actionable lessons in innovation, platform thinking, and visionary leadership.

Legacy media is gaining renewed relevance because marketers are starting to see the limits of a media marketplace driven too heavily by automation, cost efficiency and interchangeable performance metrics. For local radio, TV, cable, print, outdoor and digital companies, the opportunity is to sell not just inventory, but strategic partnerships built on trust, context, creativity and market-level influence. The winners will be the media organizations and agencies that can combine local audience relationships with integrated ideas that help advertisers stand out in an increasingly commoditized environment.

Historically, the interaction between the credit collections department and the sales team has been an adversarial relationship. The credit collections team believes that salespeople have no concern for collections and just want to sell to anyone to make commissions and meet quotas. The sales team sees the credit collections department as an obstacle to opening new accounts and closing deals.

Thanksgiving weekend remains a cultural and commercial powerhouse, with 88% of U.S. adults planning to spend $127 billion despite economic uncertainty. Millennials and Gen Z lead the charge, driving omnichannel shopping behaviors that blend online convenience with in-store experiences. Consumers are highly motivated by deals, with nearly three-quarters using the weekend to stock up on essentials and 63% leveraging AI tools to find the best offers. For local media sellers and ad agencies, this is a prime opportunity to position radio as the holiday companion—trusted, local, and omnipresent—while bundling it with digital extensions for maximum reach. The big takeaway: Thanksgiving weekend isn’t just about transactions; it’s about rituals, meaning, and community—making local media the perfect bridge between brands and consumers.