I hear this a lot from business leaders — and it’s always kind of sheepish: “Chris, how do we actually make a sales process?” And I get it. Sales processes don’t just happen. They don’t just appear out of thin air. Instead, growing companies realize that they don’t actually have a sales process in place, so they either let their sales reps do their own thing — or they cobble something together that pleases no one.

You’ve just tipped over halftime in 2023. How will your year end up? A lot of the next five and a half months, especially Q4, depends on how you motivate sellers now – deep in the summer grind. There are numerous diverse ways to encourage and motivate salespeople now. Here are some examples that might be helpful so you have more options.

Bill Bernbach, co-founder of Doyle Dane Bernbach, revolutionized advertising by prioritizing creativity, honesty, and emotional storytelling over formulaic sales tactics. His campaigns—like Volkswagen’s “Think Small” and Avis’s “We Try Harder”—reshaped how brands connected with audiences by respecting their intelligence and appealing to human insight. Bernbach’s collaborative model between copywriters and art directors set the industry standard and empowered more inclusive voices in advertising. For today’s media sellers and agency professionals, his philosophy remains a powerful reminder: great ideas and emotional connection still drive results in a data-saturated world.

As a sales manager, it’s important that you continually take new courses of action to help your team generate more sales. Here are six practical methods you should consider. 1. One-on-One Coaching By helping your sales representatives to become more skilled and confident in their approaches, regular coaching is crucial. Yes, as a sales manager you’re sure to have a busy schedule, so finding the time to coach your team to assist them in their skills and confidence levels may be difficult. But don’t lose sight of the end goal.

Industry Press Highlights, Media, Retail, Advertising and the Economy

Physical retail maintains strong pull despite e-commerce growth, offering local media and agencies key targeting opportunities. Despite e-commerce growth, 76% of consumers consider in-store shopping a holiday ritual, with three-quarters saying it's essential to feeling festive and connected. Physical stores drive higher-value purchases, as 70% of shoppers feel more comfortable buying premium items in-store versus 30% online, while 72% trust in-store quality more than online options. The research challenges Black Friday's effectiveness, with 84% of consumers preferring deals spread throughout November and December rather than concentrated one-day events. For local media sales reps and agencies, the data suggests opportunities in sustained promotional campaigns, experiential retail messaging, and targeting Gen Z shoppers who show the strongest affinity for in-store discovery.

There is way too much on cold calling. On any day, you can find all kinds of self-proclaimed experts publishing posts about cold calling. Occasionally, you will find these experts arguing over the best way to make a cold call. One expert will focus on how you introduce yourself, while another will claim that they can improve your chances of a conversation and acquiring a first meeting. It is rare to see the cold call expert offer anything important outside of their chosen area of focus.

Social media in 2025 grew louder, weirder, and more volatile—rewarding rage bait, absurd “brain rot” content, unboxings, and brand-made entertainment, while reminding marketers that platforms can change overnight. For local media sellers and agencies, that chaos creates an opening: sell trust, context, and community environments as a premium alternative to polarized feeds, and convert attention into store visits, appointments, and opt-ins. The winning local playbook is “owned + rented” together—use social for discovery, but route audiences into newsletters, SMS, and other direct channels, backed by clear measurement like calls, redemptions, list growth, and branded search lift. Packaged offerings—Trust, Entertainment, and Drop bundles—help local advertisers execute consistently, stay brand-safe, and prove results in 2026.

Creating realistic and engaging role-play scenarios is crucial for sales training as it helps participants develop and refine their skills in a controlled, practice-based environment. Below, I provide two detailed examples of role-play scenarios that can be used in sales training workshops, each aimed at enhancing different aspects of the sales process.

National advertising campaigns offer valuable lessons for local media, ad agencies, and advertisers—especially in the areas of consistency, emotional storytelling, and omnichannel strategy. By studying how major brands build Top-of-Mind Awareness (TOMA), use data to target audiences, and measure results, local marketers can apply similar principles at a smaller scale. Emotional resonance, community influencers, and purpose-driven messaging are just as powerful locally as they are nationally. Tools like co-op advertising, AI-driven creative, and cross-platform media planning can help local businesses compete more effectively. Ultimately, the key takeaway is this: think like a national brand, but act with local insight and agility.

Liquid content—dynamic storytelling that adapts its shape across formats, platforms, and user contexts—is rapidly redefining how local media engage audiences and deliver advertiser value. It transforms a single idea into multiple tailored outputs, from short form video to audio briefings to personalized alerts, ensuring relevance in every consumer moment. For local retailers, this fluid approach expands reach, boosts engagement, and connects their message to customers in the right place and right format without added production burden. For local media companies, liquid content becomes a competitive advantage—turning one piece of reporting into many monetizable touchpoints and strengthening their role as essential partners in community driven retail growth.

Industry Press Highlights, Media, Retail, Advertising and the Economy

Sara Blakely, founder of Spanx, transformed a personal frustration with pantyhose into a billion-dollar brand by blending grit, humor, and outsider thinking. With no background in fashion or business, she taught herself patent law, pitched her product door-to-door, and earned Oprah’s endorsement, launching Spanx into national fame. Her success is rooted in empathy, authenticity, and a growth mindset that embraces failure as fuel. Blakely’s marketing strategy relied on storytelling over ad spend, and her leadership style fosters vulnerability, purpose, and resilience. Beyond business, she’s a philanthropist, adventurer, and prank-loving mom who believes joy and discomfort are both essential to growth.

Rupert Murdoch is a transformative figure in global media, known for building one of the most powerful and controversial media empires in history. From inheriting a small Australian newspaper to founding Fox News and acquiring The Wall Street Journal, he reshaped journalism, politics, and entertainment across continents. Murdoch’s unique blend of editorial influence, aggressive business tactics, and strategic risk-taking set him apart from traditional media owners. Despite facing scandals and criticism, his legacy endures as a blueprint for media dominance and disruption. His story offers valuable lessons in vision, resilience, and the power of owning the narrative.

Video content, however it is consumed, often steals the media spotlight, touting the popularity of streaming services, watching on multiple devices and focusing on the turmoil of video viewership as it moves from legacy to Connected TV. As much as we enjoy viewing video content on mobile devices, there are limits as to where we can watch. Listening to audio content is truly a ubiquitous experience, anywhere, any time, and via multiple devices as well.