Valentine’s Day spending is projected to hit a record $29.1 billion, with shoppers budgeting about $199.78 on average, and gifting expanding beyond romantic partners to family, friends, co-workers, teachers—and increasingly pets. That broadened “gift list” creates multiple local-market campaign angles (romance, friendship, workplace appreciation, classroom gifting, pet-parent pride, and self-care) that different advertiser categories can credibly own. The biggest dollars cluster around jewelry and dining out, while last-minute behavior makes clear offers, smart timing, and cross-channel packaging especially valuable for local media sellers and agencies. Even many “non-celebrators” still plan self-care or social activities, opening additional lanes for spas, salons, fitness, and experience businesses.

Discover the hidden ways modern technology is reshaping relationships and what we can learn to rebuild meaningful connections. This article is inspired by The Anxious Generation: How the Great Rewiring of Childhood is Causing an Epidemic of Mental Illness by Jonathan Haidt. While the book primarily focuses on children, it offers valuable lessons for adults as well.

Information Asymmetry has been a powerful tool in buying/selling almost from when Eve convinced Adam to take a bite of an apple. Centuries ago, Francis Bacon said, “Knowledge is power.” We’ve always tended to wield that knowledge as a weapon, creating advantage to us. Information asymmetry occurs where one party has a disproportionate informational or material knowledge advantage over the other party.

The new world of work that we face in 2022 requires new leadership competencies. For example, many employees are struggling with mental health issues. As leaders, you must develop the competency of emotional intelligence so that you can create authentic and deep connections with your employees and support their mental well-being. In this new video, learn more about this and the other leadership competencies you need to lead in 2022.

As leaders, we most often look to blogs, books or boardroom meetings for guidance, and yet sometimes it’s everyday life that hands us the best leadership insights. Recently life gifted me just such a lesson: the importance of asking, “How is this different?” While preparing for work in another part of the world, I took part in a security briefing.

Far too often, we underestimate the value of the sales conversation when it comes to winning deals. The reality is that you have never won a deal without a meaningful sales conversation, nor have you ever lost a deal without one. The conversation itself is the vehicle through which deals are won or lost. Yet, many sales representatives wrongly believe that their solution is the star of the show. They assume that if they present their solution effectively, success will follow. However, your competitors have solutions that closely match yours, resulting in a kind of solution parity.

Agentic AI is turning chat-based assistants like ChatGPT into active shopping gateways that can recommend products, adjust prices, and even complete transactions—quietly reshaping how consumers discover retailers. To be visible in this new environment, retailers must own and optimize their product feeds into AI platforms, treating “agentic commerce” much like SEO or paid search. For local media reps and agencies, the opportunity is to position their outlets as the story layer above the algorithms—using radio, TV, print, and digital to build brand preference so AI recommendations land on familiar names. The winners will be those who help clients bridge clean AI integrations with emotionally compelling local campaigns, proving a distinctly human value in a machine-driven buying journey.

Sales trainer Amy Franko shares highlights from a webinar she presented recently for SMM Connect on the most important metrics for sales managers to monitor. Before we dive into that, I speak with Amy about her shift from B2B sales in the tech world to starting her own sales consultancy. She talks about how she goes to market and how companies can be smarter buyers of sales training.

As local media evolves, hiring sales talent requires a shift from traditional experience to digital fluency, data literacy, and strategic thinking. The next generation of sellers must be curious, coachable, and capable of using AI and analytics to craft personalized, results-driven campaigns. Strong storytelling skills and a passion for local communities remain essential for building advertiser trust. Managers should prioritize mindset and adaptability over legacy media experience and use role-based assessments to evaluate real-world skills. By hiring for future-ready capabilities, local media companies can build sales teams that thrive in a hybrid, tech-enabled marketplace.

With the increasing fragmentation of all media, and specifically TV, your role as a local TV media rep must also evolve. You must also be an educator and advisor to guide local advertisers through the media maze. Your efforts start with no apologies for how TV is changing. Change is not only inevitable, but also welcomed, as it is often the catalyst for something new – and something better for your local prospects and advertisers.

From Poverty to Global Influence - The Man Who Transformed How the World Thinks About Success
Napoleon Hill, born into poverty in rural Virginia, rose to global prominence by pioneering the modern philosophy of success through his groundbreaking work, Think and Grow Rich. His life changed after a pivotal meeting with Andrew Carnegie, who challenged him to study and distill the habits of 500 of the most successful people of the era. Hill’s research led to the creation of 17 principles of achievement, including Definiteness of Purpose, the Mastermind Principle, and Applied Faith—concepts that remain foundational in personal and professional development. His teachings are especially relevant to media sales and ad agency professionals, offering strategies for goal setting, resilience, collaboration, and client success. Hill’s legacy endures as a blueprint for turning adversity into advantage and ambition into achievement.

In the dynamic world of sales, regular training is essential. Whether you’re adapting to emerging trends, changing circumstances or new technology, continuous learning is an important part of staying ahead of the curve and optimizing sales performance. Sales games make training fun and interactive. They’re an effective way to help your sales teams develop and retain new skills.

Could you be solving the wrong sales problem? In other words, is the culprit behind a lack of sales the real issue or an easy “scapegoat,” which is masking the real problem? If this is occurring in your business, or any business for the matter, it could spell trouble. Trying to “fix” something that isn’t broken only to have the real problem go unaddressed is a recipe for disaster.

Weekly Newsletter March 9, 2026

Social media in 2025 grew louder, weirder, and more volatile—rewarding rage bait, absurd “brain rot” content, unboxings, and brand-made entertainment, while reminding marketers that platforms can change overnight. For local media sellers and agencies, that chaos creates an opening: sell trust, context, and community environments as a premium alternative to polarized feeds, and convert attention into store visits, appointments, and opt-ins. The winning local playbook is “owned + rented” together—use social for discovery, but route audiences into newsletters, SMS, and other direct channels, backed by clear measurement like calls, redemptions, list growth, and branded search lift. Packaged offerings—Trust, Entertainment, and Drop bundles—help local advertisers execute consistently, stay brand-safe, and prove results in 2026.