There are two ways to describe what a sales manager does. One is to look at the outcomes they are responsible for creating. Another is to look at the individual tasks that deliver those outcomes. There are several things that make it difficult for sales managers to reach their goals, and much of their work aims to overcome these challenges.

Consumers plan to spend an average of $890.49 this holiday season—the second-highest level in 23 years—despite concerns about tariffs and rising prices. About $628 will go toward gifts, showing budgets remain strong even as shoppers grow more value-conscious. While 42% begin browsing before November, 63% plan to buy mainly over Thanksgiving weekend, with 60% finishing in December. Online leads all channels (55%), followed by grocery, department, and discount stores, underscoring the need for integrated digital and local strategies. For local media and agencies, success will hinge on value-driven, well-timed, and locally relevant campaigns that blend digital precision with community connection.

As leaders, we most often look to blogs, books or boardroom meetings for guidance, and yet sometimes it’s everyday life that hands us the best leadership insights. Recently life gifted me just such a lesson: the importance of asking, “How is this different?” While preparing for work in another part of the world, I took part in a security briefing.

Gen Z is reshaping how news is consumed, with 40% getting most of their information from TikTok or X. Influencers like Kelsey Russell, known as The Print Princess, are turning print stories into personality-driven videos that resonate with younger audiences. This trend reflects a deeper need for cohesive narratives in a fragmented media landscape and offers local media sales teams a unique opportunity: integrate TikTok strategies to connect advertisers with Gen Z. Practical steps include turning newsroom talent into creators, partnering with influencers for behind-the-scenes content, and bundling TikTok with traditional media to deliver authenticity and measurable ROI. The Media Audit provides the data to target fast-growing categories and position radio as a relevant solution in this evolving market.

Zig Ziglar was a renowned American author, salesman, and motivational speaker who transformed the field of sales with his emphasis on integrity, service, and personal development. His philosophy centered on the belief that helping others achieve their goals is the key to personal success. Ziglar's teachings continue to inspire sales professionals worldwide, emphasizing the importance of a positive attitude and ethical practices. As he famously said, "You can have everything in life you want if you will just help enough other people get what they want."

New research reveals that podcast audiences are significantly larger than download metrics indicate due to "co-listening"—with 16-30% of consumption happening in group settings, particularly on smart TVs where families gather together. This hidden audience multiplier creates unprecedented opportunities for local media companies (newspapers, radio, TV, magazines) to command premium podcast advertising rates by leveraging their decades of community trust and credibility that anonymous digital creators cannot match. Local media brands can position their podcasts as reaching entire households rather than individual listeners, justifying higher CPMs through their unique combination of trusted voices, professional production quality, and deep community integration that drives superior advertising effectiveness. The co-listening phenomenon transforms podcasting from individual consumption to shared household experiences, strongly favoring established local media brands that can offer advertisers authentic community connections and household penetration at premium value.

Weekly Newsletter December 29, 2025

Where is TV? Like so much of our 21st-century world, it is constantly in motion –evolving, metamorphosing, mutating.  As Tom Goodwin, EVP, head of innovation at Zenith, a part of Publicis Media, succinctly described it in a March 2017 opinion piece on Digiday: “Twitter is now broadcasting live sports. Apple has a radio station; YouTube has 2,000 channels with more than a million subscribers;

When you’re “King of the Hill,” challengers, pretenders and wannabes come at you from all sides. For “traditional” TV, it started with videocassettes and videodiscs, then cable and satellite, DVD/Blu-Ray, game consoles, the DVR, PCs, smartphones and tablets, and now streaming media services: Netflix, Amazon, Hulu, YouTube and an ever growing list of even newer players.

Agentic AI is turning chat-based assistants like ChatGPT into active shopping gateways that can recommend products, adjust prices, and even complete transactions—quietly reshaping how consumers discover retailers. To be visible in this new environment, retailers must own and optimize their product feeds into AI platforms, treating “agentic commerce” much like SEO or paid search. For local media reps and agencies, the opportunity is to position their outlets as the story layer above the algorithms—using radio, TV, print, and digital to build brand preference so AI recommendations land on familiar names. The winners will be those who help clients bridge clean AI integrations with emotionally compelling local campaigns, proving a distinctly human value in a machine-driven buying journey.

PPC advertising is surging in popularity thanks to its scalability and fast turnaround. Adrian Falk outlines five key trends reshaping social advertising: short-form video, AI-generated content, Messenger-based campaigns, micro-influencer UGC, and automated AI targeting. For local media sales teams, these shifts highlight new opportunities to integrate digital tactics into traditional campaigns and drive better results for small and mid-size advertisers. Embracing these trends can position local media as savvy digital partners mdash;not just legacy platforms.

The public dispute between The Trade Desk and Publicis is more than an ad-tech story; it is a reminder that trust, transparency and alignment are what hold business relationships together. For local media sellers in radio, TV, cable, print, outdoor and digital, the lesson is that transactional selling makes accounts easier to lose, while clear explanation, honest expectations and stronger partnership make them harder to replace. As advertising grows more automated and more complex, the local sellers who win will be the ones who make trust part of the product they sell.

There is a never-ending search for the “magic bullet” in sales: something sales organizations and salespeople can buy, practice, or even say to bypass all the hard work of earning their client’s business. The market continually dangles shiny objects in front of us, all 110% guaranteed to answer the challenges of acquiring clients and growing revenue. But history shows us that there is no magic bullet, and no substitute for hard work and good strategy.

To achieve top sales performance, you don’t need a sales team dominated by business degrees from Harvard or resumes full of eye-popping company logos. Those attributes are all well and good, but they’re not requirements for top performance. Instead, look to your sales managers. Are they prepared to provide the leadership and coaching their sales teams need to maximize selling potential?

Sales teams are vital to business growth, yet they often face high turnover and low morale. Effective sales training programs not only enhance performance but also play a crucial role in boosting employee morale and retention. Investing in sales training provides salespeople with the skills and confidence they need, reducing stress and increasing job satisfaction. Research indicates that companies with robust sales training programs experience significantly lower turnover rates, with improved employee income and retention.